Terms and Conditions
These terms govern use of the sparkspheretechnologies website at sparkspheretechnologies.site and of the restaurant and retail workspace offered from it.
Sample storefront detail — street address, phone number, and mailbox are not confirmed for this record. This notice is published for sparkspheretechnologies at sparkspheretechnologies.site. It is not a certificate of legal compliance, and it should be reviewed by the business before it is treated as final.
The agreement
By using sparkspheretechnologies.site you agree to these terms. If you create an account or ask for a plan, you also agree to the commercial schedule printed at the end of this page and repeated, with the same numbers, on the return, exchange, refund, shipping, and cancellation pages. If you do not agree, do not create an account and do not send a demo request.
The site describes cloud software for restaurants and retail: a selling screen, stock, accounting support, guest records, payroll inputs, direct ordering, invoice layouts, and own-fleet dispatch. It is not a consumer shop, and it does not sell meals or groceries to the public. Merchants remain responsible for the food, the goods, the prices they charge their own guests, and the permits their outlets need.
sparkspheretechnologies may refuse a request that the product cannot meet, including a request for a connector that is not available in a market. A page that describes a class of integration is not a promise that a named third party has approved a connection.
Accounts
You must give a real work email you can access and a business name that identifies the outlet or the firm. You are responsible for the password and for every action taken while the session is open on a device you control. Do not share a cashier login across a shift. The product expects a person to have a role so a void or a refund of a ticket can be traced.
On this storefront the account is stored locally in your browser. It will not follow you to another computer. Treat that as a demonstration of the flow, not as a durable company register. When a hosted account exists, the same duties apply: protect the password, remove people who leave the outlet, and tell the desk if you believe someone else is using the workspace.
You must not use the account to probe other merchants, to upload malware, to store unlawful content, or to harass staff through CRM notes. We may close an account that is used that way. Closure follows the cancellation rules for any period already paid, and it does not excuse a misuse that caused loss.
Plans, prices, and acceptable use
Plans are listed in ₹ on the pricing page. Starter is ₹1,499 per outlet each month, or ₹14,990 for a prepaid year. Growth is ₹3,999 per outlet each month, or ₹39,990 for a prepaid year. Enterprise is a written quote in ₹. A yearly figure is the prepaid price for twelve months at that outlet, not a discount that changes the refund rules. Taxes, devices, and implementation help are extra until a quote says they are included.
You receive a right to use the software for your own outlets during a paid period. You do not receive ownership of the software, the design of the site, or the wordmark. You may not copy the selling screen into another product, rent the login to an unrelated brand, or remove notices that identify the workspace.
Menu items, recipes, prices, and guest lists you enter remain yours. You grant the platform a licence to host and display them only so the outlet can function, including showing a ticket on a kitchen display and a total on a bill. That licence ends when the export window after cancellation ends, except for records you must keep or we must keep under law.
You will not use the workspace to mis-state tax, to hide a void, or to present a training ticket as a real sale. The seven-day subscription review depends on an honest distinction between practice and live service. Abusing that distinction to obtain a refund after real trading is a breach.
Hardware kits
A kit is optional. It is a terminal, a printer, or a drawer described on the quote, supplied so the selling screen has something to print or sit on. The kit is not a promise that every peripheral in a market will pair on the first afternoon. Pairing support is part of implementation and should be scheduled.
Risk, dispatch, and the fourteen-day unused return sit in the commercial schedule. A kit that has been used in service, even for a single live bill, is not eligible for a change-of-mind return. A kit that fails in ordinary use during the first fourteen days is handled as a fault: we repair, replace, or refund the kit price in ₹ after you describe the fault. A fault report is not the same as a change-of-mind return, and it does not require the packaging to be pristine if the device never worked.
You are responsible for a safe counter: cable routes, power, and a place where a drawer does not strike a guest. The software cannot see a wet floor.
Service quality and changes
The website and the demo account are provided as they stand. A hosted workspace, when offered, should be available for ordinary service hours, with the selling screen able to bill through a short network loss and sync later. A specific uptime percentage is not stated here because it has not been confirmed as a contractual service level. Do not read marketing layout, including any historic reference design, as a service credit promise.
A retirement that removes a paid module will be told to the account contact before the next renewal, with a chance to cancel. A fix that moves a button is not a retirement.
Help articles and the status page on this demo describe the site you are looking at. They are not a live incident channel for a hosted cloud. When hosting exists, incidents will be described on the status page in plain language: what failed, who is affected, and what an outlet should do during the gap, such as stay on offline billing.
Liability
To the extent the law allows, the platform is not liable for lost profit from a Saturday you chose not to trade, for a recipe you configured incorrectly, or for a price you typed in ₹ that was not the price on the board. The platform is liable for a failure to provide the paid software with reasonable care, and for a kit that is not as quoted.
Neither party is liable for a loss caused by an event outside reasonable control, such as a regional power cut or a failure of a network you contracted separately. Offline billing exists so a short disconnection does not have to stop the counter. It is not a substitute for power.
Nothing in these terms limits liability that cannot legally be limited, including liability for fraud or for injury caused by a physical kit defect where the law puts that duty on the supplier. If a court reforms a clause, the rest of the terms stay.
Law and contact
These terms are written for a business publishing from sparkspheretechnologies.site. The governing law and the courts that would hear a dispute are not confirmed on this record and must be set by the business before the terms are used with paying merchants. Until then, contact the sample desk through the contact form and keep a copy of the order note.
Sample storefront detail — street address, phone number, and mailbox are not confirmed for this record. There is no confirmed registered office on this page. Do not send original identity documents to an unconfirmed address.
Commercial schedule shared by this site
The same commercial numbers apply on every policy page of sparkspheretechnologies.site. Prices are in Indian rupees (₹). Tax is confirmed on the quote. sparkspheretechnologies does not name a payment processor, a bank, or a card network, and this storefront does not collect payment fields. Software access is provisioned within one business day after the order is accepted. Optional hardware kits, meaning a terminal, a receipt printer, or a cash drawer, are dispatched within three business days. Typical transit inside India is four to eight business days. Delivery outside India waits for written confirmation. A kit the carrier confirms as lost before delivery is marked is replaced or refunded at the kit price in ₹. An unused, complete kit in its original packaging may be returned within fourteen days of delivery. The merchant pays return freight unless the kit arrived damaged or differed from the quote. Damage or a mismatch must be reported within forty-eight hours. A hardware order cancelled before dispatch is refunded. After dispatch, the fourteen-day return rule applies. A subscription is reversed in full, in ₹, within seven days of the start if no live sale has been posted. A live sale is a closed ticket from real service, including one later voided. Labelled training tickets do not count. After a live sale, or after seven days, the current period is not refunded. Cancellation stops the next renewal. Access lasts to the end of the paid period, then an export remains for thirty days. Plan changes apply on the next billing date unless requested in the first seven days, when the difference in ₹ is settled at once. An unused kit may be exchanged within fourteen days, with any price difference settled before the replacement ships. Approved refunds are credited within ten business days to the method recorded on the order, or noted in ₹ if no method was recorded.
Questions about this page can be sent through the contact form. Sample storefront detail — street address, phone number, and mailbox are not confirmed for this record.